Shipping policy
We ship internationally, with delivery times ranging from 5 to 12 business days, depending on your location.
Our products are crafted with care and intention — many are made or prepared to order to ensure the best possible quality.
Pre-Orders & Processing Times
Some items, including books and wellness products, may be available as limited pre-orders.
Due to high demand and our commitment to mindful production, pre-orders are typically shipped within 7 days of purchase. You’ll receive a tracking number via email as soon as your order is on its way.
Quantities are limited, and early orders are prioritized in the fulfillment process.
Thank you for your patience and support — this extra time ensures we deliver something meaningful, thoughtful, and worth the wait. ✨
1. Tracking
As soon as your order is shipped, you’ll receive a confirmation email with your tracking number and carrier details. If you don’t see it within a few days, please check your spam folder or reach out to us.
2. Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please email us at support@dayanywilliams.com with your order number and a brief description of the issue. We’ll work with you to resolve the situation promptly — whether that’s a replacement or another solution.