Terms of Service

Terms of Service

1. Overview

Welcome to our online store. By accessing and using our website, you agree to comply with and be bound by the following Terms of Service. These Terms apply to all users of the site, including, but not limited to, customers, browsers, and suppliers.

2. Physical Products

We offer physical products for sale, and we strive to ensure the highest quality. However, due to the nature of the products, it is essential to carefully read the following terms:

2.1 Purchases and Payments

All purchases must be made through our secure payment platform. We accept various payment methods, and any failure to complete the transaction may result in the cancellation of the order.

2.2 Delivery and Deadlines

Delivery times may vary depending on your location and the shipping method selected. You will receive a tracking number once your order is shipped. We are not responsible for delays caused by third parties, such as carriers.

2.3 Exchanges and Returns

We accept exchanges and returns within 100 days from the date of receipt of the product. The item must be in its original condition, without signs of use, and in the original packaging. Return shipping costs will be the responsibility of the customer, except in cases of product defects.

3. Counseling Sessions

In addition to physical products, we also offer psychological or therapeutic counseling services. The specific terms for this service are outlined below:

3.1 Scheduling and Cancellations

Customers can schedule their sessions directly through our online platform. If you need to cancel or reschedule your session, we ask that you do so at least 24 hours in advance. Cancellations made with less than 24 hours' notice may be subject to charges.

3.2 Confidentiality

All information shared during counseling sessions is strictly confidential. We ensure that no data will be disclosed without the prior consent of the client, except in cases where required by law.

3.3 Limitation of Liability

Counseling services are based on recognized therapeutic approaches, but we do not guarantee specific results. The client is responsible for their own progress and should follow the guidance discussed during the sessions.

4. Intellectual Property

All content available on our website, including but not limited to text, graphics, logos, images, and videos, is our property and is protected by intellectual property laws.

5. Changes to the Terms of Service

We reserve the right to update or modify these Terms of Service at any time, without prior notice. It is the responsibility of the customer to review this page periodically to be aware of any changes.

6. Contact

If you have any questions or concerns regarding these Terms of Service, please contact us at:
Email: psidayanywilliams@gmail.com