Privacy Policy

Privacy Policy

DW Limited
Last Updated: 03/10/2024

At DW Limited, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services and visit our website.

1. Information We Collect

When you make a purchase from our store or schedule a counseling session, we collect the following information:

  • Full name
  • Email address
  • Delivery address (for physical products)
  • Payment information (credit card, debit card, or other payment methods)
  • Contact information (phone, mobile)

Additionally, we may automatically collect technical information, such as:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on the site

2. How We Use Your Information

We use the information collected for various purposes, including:

  • Processing orders for physical products and counseling sessions
  • Sending order updates and confirmations
  • Improving the user experience on our website
  • Providing customer support
  • Sending promotional communications, provided you have given consent for this

3. Sharing Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Service providers, such as shipping companies, to process and deliver your orders
  • Payment processors to complete transactions
  • Legal authorities, if required by law

4. Data Storage and Security

We are committed to protecting your information. We use appropriate security measures, such as SSL encryption, to protect the data transmitted and stored.

Financial information is processed through secure payment providers, and we do not store your full credit card data directly.

5. Your Rights

You have the right to:

  • Access the information we hold about you
  • Request correction or update of your data
  • Request deletion of your personal data, except where necessary to fulfill legal obligations

To exercise any of these rights, please contact us at [your contact email].

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser that help us remember your preferences and improve site performance.

You can choose to disable cookies in your browser, but this may affect some website functionalities.

7. Marketing Communications

If you opt to receive marketing communications, we will use your email to send promotions, updates, and special offers. You can unsubscribe from these emails at any time by clicking the "Unsubscribe" link provided in our communications.

8. Changes to the Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page and will take effect immediately after publication. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

DW Limited
Email: psidayanywilliams@gmail.com
Based in New Zealand